PTR-MS Support
Thank you for using a PTR-MS solution of IONICON Analytik!
This area is intended to provide you with information and downloads to optimize the operation of your IONICON PTR-MS system.
Spare Parts
On this page you will find original spare parts, tools and accessories for your PTR-MS system.
Service Offers and System Upgrades
Let our specialists take care about your PTR-MS system or perform an upgrade from previous configurations. We will keep it into optimal conditions and ensure that you use the newest technology.
Training Seminar
IONICON offers individual training packages and in 2009 "hands-on PTR-MS", the PTR-MS training seminar before the 4th PTR-MS Conference.
IONICON Customer Login Area:
To access the pages below you have to log in. Please be sure to have your login data ready which can be found on the first page of your PTR-MS hardware manual.
If you do not remember your username and password please web
ptrms.com (contact us).
If you have any question concerning your PTR-MS please contact our supportptrms.com (support team).
Troubleshooting FAQs
Browse our new collection of frequently asked technical questions and their respective answers from the IONICON support team.
Manuals
Hardware and software manuals, instruction sheets, and related documents are for downloaded here.
Software
PTR-MS control, the software solution for IONICON PTR-MS systems. Download the newest release or update.